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DVD6435--Zaxwerks Making It Look Great vol.5 英文正式版(最新After Effect後期特效製作教學)
DVD0171--Avid Softimage XSI V4.2 Behavior Quickstart DVD 英文光碟正式版 (3D製作Linux/Windows) (DVD版)
DVD2085--郭沖展UG-NX視訊教學-CAD部分 繁體中文正式版(DVD版)
DVD10011--M O C 6423A Implementing and Managing Windows Server 2008 Clustering 英文正式版(教學)(DVD一片裝)
DVD15036--MacProVideo com Live 8.403 Remixing In Live 視頻教學 英文正式版(DVD一片裝)

軟體簡介:



CBT Nuggets Help Desk Institute HDI Desktop Support Technician 英文正式版(教學)





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HDI, also known as the Help Desk Institute, is the world’s largest
technical service and support membership association and the industry’s
premier certification and training body. Guided by an international
panel of industry experts and practitioners, HDI is the leading resource
for help desk/support center emerging trends and best practices. HDI
provides members with a vast repository of resources, networking opportunities
and the largest industry event - the HDI Annual Conference and Expo.
HDI is a division of Think Services, Inc.

As of 2009, HDI offered certifications in the following professional
roles:

HDI Customer Support Representative
HDI Support Center Analyst
HDI Support Center Desktop Support Technician
HDI Support Center Manager
HDI Support Center Director
Knowledge Management: KCS Principles
ITIL Foundations v3
HDI hosts the world conference for technical support professionals each
spring, and a conference for service desk professionals each fall. In
addition, HDI produces four major training events throughout the United
States.

HDI, and Help Desk Institute, are registered trademarks of Think Services, Inc.